Engine - Englisch für Ingenieure

Audio Datei: Is Your Customer Being Served?

posted: 14.06.2012 in Audio & Video

Customer service is a term which has been around forever. So why is it that, all too often, customers are left feeling discontented and disgruntled?

Customer service, customer care or customer relationship management (CRM), three different expressions but all essentially meaning the same thing - looking after one's customers.

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