 The Art of Socialising(Dezember 2007)Just as some business people seem natural presenters, others appear to be born socialisers. Everyone is comfortable speaking to them; they are likeable, witty, informative, and always have something to talk about. But the art of small talk can be learned like most other business tasks. Do you Care for Customers?(September 2007)
Who comes first, the customers or the employees? Some believe that if the employees are happy, then customers are happy. Others say that if you have happy customers, you have happy workers. Whichever way you think, customer care should be a major consideration for every business. The bottom line – profitability – depends on keeping your customers happy. The Cell-Phone Revolution (März 2007)The idea of a cellular mobile phone service is 60 years old, but it took decades to make it possible and decades more to make it commonplace. Technical issues as well as the regulatory authorities slowed the development of one of the most underestimated technologies. Magic Coal from the Steam Cooker(Dezember 2006)
Proof that basic research is by no means confined to ivory towers, but can indeed be useful in solving burning issues of practical relevance, has recently been provided by Markus Antonietti, Director at the Max Planck Institute of Colloids and Interfaces in Potsdam. He has developed a process with which biomass can easily be converted into valuable raw materials. Charting Projects
(September 2006)Project Management has been around for a long time - well over 50 years in fact - and originated in the US with defence projects. Some of the methods and models used today date back to that time but are they of use for all projects? If not, what is needed to manage a project? The Trojan Shark
(Juni 2006)Living among sharks, pretending you’re one of them! At the tender age of seven, that was the dream of Fabien Cousteau, the grandson of the famous underwater cinematographer Jacques Cousteau. 30 years later, the dream came true: concealed in an artificial shark, Cousteau was able to swim safely with a group of the fascinating predators. The Bit Between Man and Machine(März 2006)
Mobile phones and computers are the Swiss army knives of the digital age. You can use them for almost everything. Can you? Most of us are happy when we manage to make a simple call or write an SMS. But it isn’t the machine that’s so complicated, it’s the clumsy operating system that makes them unusable. Interface designer Boris Müller and his students are trying to bring man and machine a little bit closer. | | MP3-PlayerUnsere Audio-Dateien liegen im verbreiteten MP3-Format vor und sollten von jedem Betriebssystem ohne zusätzliche Programme wiedergegeben werden können. Falls Sie dennoch Probleme haben, empfehlen wir Ihnen folgende kostenlosen Abspiel-Programme: iTunes
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